Ordering and payment information

All prices on this site are in Australian dollars and include GST.
Delivery charges, which include packaging and handling, are calculated during the checkout process and is displayed prior to completing the order.

You can order and pay using the conventional methods described below or on-line using our secure on-line shopping cart - Visa, Mastercard or Bankcard only.

The on-line shopping cart "Account Creation" and "Checkout" pages on this site are secured using a SSL (Secure Socket Layer) web server that provides secure communication by encrypting all data to and from those pages. You can read a more detailed report about the security off this site by clicking on "Web Site Security" in the "Information Menu" on the left of the "Products Catalogue".

For Off-line purchasing there are a number of conventional methods you can use.

• Electronic Funds Transfer into our Bank Account.
• Money Order by Post.
• Cheque by Post.

To order using any of the above methods follow the Ordering off-line information below.

For On-line purchasing (through our secure web site shopping cart), follow the Ordering on-line information below. The only credit cards we accept are Bankcard, MasterCard and Visa.

Ordering on-line.
You can order and pay for goods using your credit card and the secure on-line shopping cart on this site. Just follow the link buttons in the "Products Catalogue". You will be taken through the process step by step.

Before "Checking out" you will be asked to create an account profile. This is required for processing your online purchase. The information is stored and if you make any future purchases will not need to be given again. You can change or delete your account details at any time. Sensitive information such as your credit card details are not stored and will need to be given each time you make a purchase.

Ordering off-line
If you prefer not to purchase on line you may purchase using the conventional methods described below but first-

- You need to obtain a printed copy of your order by using the shopping carts order processing features. Just follow the link buttons, create an account profile and go through the purchasing process in the "Products Catalogue". You will be taken through the process step by step.

-Leave the credit card information area blank and where it asks for Method of Payment, choose Bank Transfer Payment or Cheque or Money Order. Carry on and complete the ordering process. Once this is done your order will then be e-mailed to you with a note on the bottom stating that the goods will not be sent until payment is received. Just print the e-mail and follow one of the purchasing procedures below.

• Attend your bank and request that payment be transferred into our bank account. Our account details will be on the confirmation e-mail.
• Transfer the payment via your internet banking facility established with your bank. Our account details will be on the confirmation e-mail.
• Post a Money Order or Cheque. We recommend that payment be made via Australia Post Money Order to avoid clearance delays with Cheques.

Payment by Cheque. We accept business, bank and personal cheques. Please note that cheques require a 5 day clearing period.

By mail using a Money Order or Cheque. Send a copy of your order with the payment. Do not forget the delivery address, the instructions for the courier if there is no one home and your phone number. Make the Money Order or Cheque payable to Melspray Equipment and send to our office in Bonbeach Victoria, full details will be on the confirmation e-mail.

Freight Charges: Delivery charges, which include packaging and handling, are calculated during the checkout process and is displayed prior to completing the order.